Administrator

The Best Connection is currently recruiting a skilled and reliable Administrator to join a well‑established meat production facility in East Grinstead. This is an excellent opportunity for an organised and customer‑focused individual to support daily operations in a busy production environment.

Hours

• Monday – Friday
• 8am to 4:30pm
• 1 hour lunch break

Pay

• £12.71 per hour, however there is flexibility depending on experience

Key Responsibilities

• Process customer orders and enter them accurately into the system
• Act as first point of contact for customer queries and complaints
• Coordinate with drivers regarding deliveries, returns, and rejected goods
• Ensure delivery paperwork and invoices are prepared and ready on time
• Handle incoming calls efficiently and professionally
• Resolve delivery issues and elevate to management when required
• Maintain accurate records, including filing, photocopying, and production documents
• Support accounts with payment follow‑ups when required
• Provide order and customer information to management as requested
• Assist managers with general administrative tasks, including typing, laminating, and filing
• Report customer issues or concerns promptly to the relevant manager
• Carry out additional administrative duties as required by management

Requirements

• Previous administrative experience preferred
• Computer literate with good knowledge of Word, Excel, and email
• Clear and confident communication skills
• Ability to work independently and manage workload effectively
• Professional telephone manner
• Strong attention to detail

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