Department: Design
Location: Construct Bath
About Us
A creative agency built on quality and craftsmanship. For over 20 years we’ve partnered with heritage and contemporary brands on rebranding, brand creation, and strategic guardianship — across two UK studios. Part of Together Group: 600+ people, 12 agencies, 30 offices in 16 cities, serving the world’s leading luxury and lifestyle brands.
The Role
You’ll sit within our Client Services team, keeping projects on time, on budget, and running smoothly — from setup and scheduling through to reconciliation and client reporting. Working closely with Directors and practitioners, you’ll be the connective tissue that holds projects together.
About You
A proactive, detail-oriented professional who thrives in a fast-paced agency. You build trust easily, juggle competing priorities without dropping the ball, and bring commercial awareness alongside genuine enthusiasm.
- Highly organised with a sharp eye for detail
- Commercially minded — comfortable balancing client expectations with scope and budget
- Discreet and dependable across all levels of the business
- Confident with Microsoft Office; quick to pick up new systems
Key Responsibilities
Project Setup & Management
- Set up new projects; ensure contracts are signed, filed, and scoped before work begins
- Schedule work efficiently against budget and deadlines; build client‑facing timelines
- Proactively manage risk — flag overspend or delays early and find solutions
- Support Directors in planning studio capacity across upcoming stages
Client Relations
- Deliver outstanding client service and maintain long‑term relationships
- Prepare briefing documents, proposals, and project management materials
- Run client meetings — scheduling, minutes, and follow‑through
Reconciliation & Finance
- Reconcile projects against scope, schedule, and budget weekly and monthly
- Brief Directors ahead of finance meetings; capture and recharge project expenses
- Flag scope creep early; support agreement of additional fees where needed
Growth
- Identify opportunities to extend scope or develop new workstreams within existing accounts
- Support post‑project reviews and continuous improvement
Who We’re Looking For
An Account or Project Executive, or a junior Account/Project Manager ready for their next step, would be a great fit. What matters most is that you know the luxury world and have the ambition to grow.
The Person
- Ambitious — driven to develop and take real ownership
- Highly organised — nothing slips through the cracks
- Enthusiastic and energetic — you raise the energy in any room
Experience & Background
- Agency experience is essential
- Background in creative, luxury, design, digital, or a related sector
- A strong, genuine understanding of luxury and its standards
- Experience in account or project management; potential matters more than seniority
- Comfortable with large budgets and financial accountability
- Global client experience a bonus
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