Housing Customer Experience Specialist

Company: onward

Location: Accrington

Posted: May 7th, 2026

Onward is seeking a Customer Service Specialist to join their team in Accrington. The role involves providing high-quality support to housing tenants through telephone, email, and social media. Ideal candidates will have experience in a multi-channel contact centre, excellent customer service skills, and a strong ability to handle competing priorities. The position offers a competitive salary, flexible working hours, and comprehensive benefits including health cash plans and 32 days of annual leave. #J-18808-Ljbffr
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