General Operative

Salary: 37,000 per annum

Contract Type: Permanent, Full-Time Hours

42.5 hours per week, Monday to Friday, 8:00am – 5:00pm

Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, the company completes more than 38,000 repairs, 1,000 void refurbishments, and installs 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, the organisation is entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of planning and customer service functions at the heart of our operations.

About The Role

We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This hands‑on role requires practical ability, customer service, and teamwork to help maintain our properties to a high standard.

Role Responsibilities & Criteria

• Carry out mould washes
• Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail
• Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation
• Fix leaking waste pipes and perform minor plumbing repairs, using practical know‑how and a problem‑solving mindset
• Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards
• Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills
• Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential
• Deliver excellent customer service across all tasks, maintaining a professional and customer‑focused attitude
• Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills
• Make decisions and solve problems independently when needed, demonstrating confidence and initiative
• Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work
• UK full driving licence

Benefits We Can Offer You

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day – a thank‑you celebration organised by the Executive team for all hard work
• Volunteering leave – paid time to volunteer in the community as part of a social‑value commitment
• Staff perks with Mears Rewards – discounts on groceries, holidays, eye‑test vouchers, share‑save scheme, and more
• Family‑friendly policies
• Access to EAP counselling sessions

All our roles require candidates to have the entitlement to work within the UK, and Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have fewer than 9 points.

Candidates should be aware that all our roles are subject to relevant background, identity and security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is optional and will not impact your ability to apply.

#J-18808-Ljbffr