Quality Assurance and Compliance Officer

Job Title: Quality Assurance Officer

Salary: £35,000 - £39,999 per annum

Hours: 28 Hours per Week

Location: Wildwood Offices, Wildwood Drive, Worcester, WR5 2QT

Team: Quality Assurance and Compliance Team

Contract Type: Permanent

At Worcestershire County Council, the People Directorate are working with a wide range of partners across social care and health to deliver our strategy – ensuring Worcestershire residents are healthier, live longer, have a better quality of life and remain independent for as long as possible.

The Quality Assurance function is well established and sits within the Commissioning Unit. The Quality Assurance Team ensures that commissioned services in Worcestershire offer high quality, safe care that meets contractual requirements and tangibly improves outcomes for adults in Worcestershire. We are a supportive team, which offers regular supervision and a detailed induction.

We are seeking to recruit someone with excellent skills and knowledge in understanding social care quality standards. The successful candidate will need to be someone who can work at a fast pace, is resilient, analytical, able to travel reliably throughout the county, proficient in the use of IT systems and has strong verbal and written communication skills. The role will involve working closely with providers, partners and the individuals accessing the commissioned services in Worcestershire.

For further information please contact: Emily Lote, elote@worcestershire.gov.uk

Benefits

• Great Holiday Entitlement: As well as bank holidays, you’ll get 26 days paid holiday (pro rata for part‑time staff). This goes up to 31 days when you have been with us for 5 years.
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Your background

You may come from a similar position within a Commissioning or Quality Assurance setting, or from another background with an understanding of Adult Social Care.

Application Closing Date: Tuesday, 19th of May 2026.
Anticipated Interview Date: Week commencing the 1st of June 2026.

Attached documents

Quality Assurance Officer job description and person specification.

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