We have an exciting opportunity to join the team as a Funeral & Memorial Consultant. You'll deliver the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services.
You'll need a full UK driving licence and access to your own vehicle as this role may require travel to support other funeral homes if required.
Benefits
- 20% colleague discount in our retail shops
- Health & dental cash plans
- 24/7 virtual GP & fitness discounts via Aviva Digicare+ Workplace
- Employee Assistance Programme
- Life insurance & NEST pension
- Financial well‑being tools & share incentive scheme
- Cycle‑to‑work & Electric Vehicle schemes
- Training & development opportunities
Responsibilities
- Oversee the funeral home, including opening and closing, health & safety checks and maintaining cleanliness.
- Arrange and administer funeral consultations, memorialisation orders and aftercare services.
- Liaise with internal departments and external suppliers.
- Ensure correct care of the deceased, for example, conducting daily checks and facilitating Reflection Room visits for families.
- Complete FCA‑regulated training to offer and sell pre‑paid funeral plans.
- Represent and support your local community by engaging in local events and activities.
Qualifications
- IT literate and a competent user of MS Office.
- Strong administrative background.
- Excellent communicator with strong organisational abilities and attention to detail.
- Can display resilience and be comfortable working alone in the funeral home.
- High level of understanding, empathy, and compassion.
Training
- Previous experience within the funeral industry is not required as we’ll provide full training.
- Travel to other sites will be required.
Successful candidates will undergo a DBS check as part of compliance requirements.
Applications are subject to meeting pre‑employment vetting requirements, including reference checks, in line with the FCA regulatory framework.
#J-18808-Ljbffr”, “datePosted”: “2026-05-07”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Southern Co-op”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__425540592__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=708” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Poole” } } }We have an exciting opportunity to join the team as a Funeral & Memorial Consultant. You’ll deliver the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services.
You’ll need a full UK driving licence and access to your own vehicle as this role may require travel to support other funeral homes if required.
Benefits
- 20% colleague discount in our retail shops
- Health & dental cash plans
- 24/7 virtual GP & fitness discounts via Aviva Digicare+ Workplace
- Employee Assistance Programme
- Life insurance & NEST pension
- Financial well‑being tools & share incentive scheme
- Cycle‑to‑work & Electric Vehicle schemes
- Training & development opportunities
Responsibilities
- Oversee the funeral home, including opening and closing, health & safety checks and maintaining cleanliness.
- Arrange and administer funeral consultations, memorialisation orders and aftercare services.
- Liaise with internal departments and external suppliers.
- Ensure correct care of the deceased, for example, conducting daily checks and facilitating Reflection Room visits for families.
- Complete FCA‑regulated training to offer and sell pre‑paid funeral plans.
- Represent and support your local community by engaging in local events and activities.
Qualifications
- IT literate and a competent user of MS Office.
- Strong administrative background.
- Excellent communicator with strong organisational abilities and attention to detail.
- Can display resilience and be comfortable working alone in the funeral home.
- High level of understanding, empathy, and compassion.
Training
- Previous experience within the funeral industry is not required as we’ll provide full training.
- Travel to other sites will be required.
Successful candidates will undergo a DBS check as part of compliance requirements.
Applications are subject to meeting pre‑employment vetting requirements, including reference checks, in line with the FCA regulatory framework.
#J-18808-Ljbffr…