Complaints Champion – FinTech Customer Advocate

Capital on Tap in Cardiff is seeking a Complaints Team member to manage and resolve customer complaints effectively. In this role, you will provide excellent customer service, ensure compliance with FCA regulations, and collaborate with various departments to enhance customer satisfaction. The position offers a hybrid work model after three months, alongside competitive benefits such as private healthcare, annual learning budgets, and enhanced parental leave. #J-18808-Ljbffr