The Continuous Improvement Analyst & Training Coordinator plays a key role in promoting a Lean, continuous improvement culture across the business. The role combines training strategy development, hands‑on coaching, and data analysis to improve productivity and process efficiency. You will design and deliver structured training aligned with SOPs and Lean principles, analyse performance data to identify improvement opportunities, and present actionable insights to management. Working closely with operations, you will lead root cause analysis, support process change aligned to business strategy, and ensure training initiatives deliver measurable results.
How You Will Contribute
- Develop Training Strategy: implement short- and mid‑term training goals that align with SOPs and Lean principles, ensuring every initiative drives results.
- Inspire Learning: bring processes to life through hands‑on demonstrations and mentoring to team members on new processes and procedures.
- Drive Insights and Data: track, analyse, and report on progress. Conduct data analysis to identify opportunities for improvement within training programs.
- Empower Your Team: deliver coaching and guidance on new processes, ensuring everyone is equipped to succeed.
- Report Generation and Presentations: communicate findings to leadership, highlighting key performance indicators and actionable recommendations for further process improvements.
- Align with Strategic Goals: ensure process changes are aligned with business strategic goals, following the Voice of the Customer and Voice of the Business principles.
- Solve Challenges: lead root cause analyses to uncover process inefficiencies and provide recommendations for further process improvements.
What Will Make You Successful in This Role
- Knowledge of process improvement methodologies such as Lean Six Sigma.
- Experience in continuous improvement initiatives is preferrable but not essential.
- Experience in operations, training, and process improvement.
- Collaborative team player with a customer‑first mindset.
- Strong analytical skills and advanced MS Office Suite.
- Excellent communicator and motivator, able to engage teams.
- Organised, detail‑oriented, and able to manage multiple and conflicting priorities.
- Proactive, self‑driven, and a collaborative team player.
- Experience with CRM and Warehouse Management Systems.
- Valid UK driving license.
Candidates will complete a short technical test on data analysis, Excel, and Lean Six Sigma.
Our Values
Our values shape everything we do - from the floors we design to the experiences we create for our customers and colleagues. If you're someone who thrives in a creative, collaborative, and purpose‑driven environment, you'll feel right at home here.
- Deliver the Promise: behaving with integrity, keeping commitments, and being accountable to customers, colleagues, and partners.
- People Matter: valuing individuals, recognising achievement, trusting one another, and making sure employees feel empowered.
- Pioneering Spirit: encouraging boldness, innovation, creative thinking- traits that are part of the company's founding.
- Positive Energy: bringing enthusiasm, dynamism and a 'can‑do' attitude to work every day.
Why Join Us
We're more than just a flooring company; we're a community of passionate, innovative people who love what we do and have fun doing it. We know that engaged employees create great work, so we make sure our teams are well looked after with a wide range of rewards and benefits, including:
- Competitive salary and bonus opportunities
- Flexible and hybrid working (depending on role)
- Employee discounts on our stunning floors
- Health cash plan and private medical cover (role dependent)
- 25 days' holiday plus your birthday off - and more days as you grow with us
- Enhanced pension, maternity, paternity, and sick pay
- Learning and development opportunities to support your career journey
- A paid volunteering day to give back to your community
- Regular employee awards with up to £1,000 monetary prizes
- Access to an employee benefits platform packed with national discounts
We're committed to building a diverse, inclusive workplace where everyone feels valued and supported. As a proud Armed Forces Covenant Silver and Disability Confident Committed organisation, we welcome applicants from all backgrounds.
Karndean Designflooring UK is based in Evesham, Worcestershire - with three modern sites designed to inspire creativity and collaboration.
If you need any reasonable adjustments during the interview process, just let us know - we're here to help.
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