About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
About the Company
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team.
The Role
We are looking for a Product Analytics Manager to lead analytics for Cleo’s Product Growth pillar. Our Growth pillar works across acquisition, onboarding, conversion, retention and expansion into new markets. You will lead a team of 4 to 5 Product Analysts who are embedded in cross functional squads across these areas. Your team’s work will directly influence how we acquire, convert and retain users, how we improve payback and LTV, and how we scale Cleo to millions more people in a sustainable way. You will work alongside leaders in Analytics, Product, Engineering, Marketing and Design, you will play a strategic decision making role in one of Cleo’s most important levers. You will set the bar for growth analytics at Cleo, while staying hands on and delivering high impact analysis yourself.
What You'll Be Doing
- Partner with pillar leaders to build a discovery and experimentation roadmap across acquisition, onboarding, conversion, and retention.
- Define success metrics, metric trees, and guardrails so squads make consistent, data‑driven decisions.
- Support and challenge teams during OKR planning, ensuring initiatives map to clear metrics, realistic targets, and understood trade‑offs.
- Provide visibility to senior leadership on pillar performance: what’s driving key metric movement, where the biggest opportunities are, and what we’ll do next.
Team Leadership
- Line-manage product data scientists, supporting performance, development, and career growth.
- Ensure analysts are focused on the highest‑impact work and delivering against pillar priorities.
- Coach on stakeholder management, structured problem solving, storytelling, experimentation, and commercial thinking.
- Raise the bar for analytics craft through feedback, pairing, templates/playbooks, and lightweight standards that improve quality and speed.
Hands‑on Analytics and Experimentation
- Personally deliver high‑impact analysis that shapes pillar roadmaps and investment decisions.
- Deep dive into key metrics to understand trends, root causes, and differences across products and segments.
- Own the experimentation program in your pillar: Ensure tests are robust, interpretable, and aligned to strategy. Maintain a test roadmap, prevent collisions, and resolve cross‑team conflicts.
- Turn insights into shipped change: align owners and timelines, remove blockers, and close the loop on outcomes.
Data Foundations
- Champion high‑quality instrumentation, clear metric definitions, and data hygiene.
- Work with Analytics Engineering to prioritise modelling needs and ensure the right datasets and definitions exist for your pillar.
- Build and oversee dashboards/tools that help squads and leaders act on metrics without always relying on analysts.
About You
Must‑have
- 7+ years in product data science / analytics with a track record of improving user and commercial outcomes.
- Proven experience in product analytics (e.g., onboarding/activation, conversion funnels, retention) in consumer products.
- Experience leading a high‑performing team (at least 2–3 data scientists/analysts; managing a mix of senior and mid‑level is a plus).
- Strong influence and communication: You can tell a clear, structured story with data and land insights at the right time to shape decisions. You’ve set/defended targets with senior stakeholders and created broad alignment.
- Strong experimentation skills: you’ve designed and interpreted large‑scale A/B tests, understand common pitfalls and best practices, and are comfortable guiding others.
- Strong SQL and Python skills, and comfort working directly with modern analytics tools and workflows.
- You can work end‑to‑end: from defining tracking and metric definitions through to analysis and decision support.
Nice‑to‑have
- Experience in fintech, personal finance, or high‑growth consumer subscription products.
- Experience setting up lightweight analytics standards (metric definitions, experiment reviews, decision frameworks) across multiple squads.
What do you get for all your hard work?
- A competitive compensation package (base + equity) with termly reviews, aligned to our termly OKR planning cycles.
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
- Company-wide performance reviews every 4 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 1 month paid sabbatical after 4 years at Cleo
- 6% employer-matched pension in the UK
- Online mental health support via Spill
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Regular socials and activities, online and in-person
- We\'ll pay for your OpenAI subscription
- Enhanced parental leave
- Workplace Nursery Scheme
- And many more!
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
Disclaimer
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice.
#J-18808-Ljbffr