Customer Experience Team Lead — Onsite Visitor Services
Company: Warner Media, LLC.
Location: London
Posted: May 7th, 2026
Warner Media, LLC. is seeking a Customer Services Team Lead for its Contact Centre in Greater London. This full-time role involves leading a team to ensure exceptional visitor experiences, managing customer service operations, and supporting internal engagement programs. Candidates should possess a strong background in customer service, supervisory experience, and excellent communication skills, along with a track record of problem-solving and adherence to standards. Flexibility for weekend and evening shifts is essential.
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