Arrears Care Specialist for Vulnerable Customers

Company: Capital on Tap

Location: Cardiff

Posted: May 7th, 2026

Capital on Tap is looking for a Specialist Support Team member in Cardiff. This role focuses on providing tailored support to vulnerable customers. Responsibilities include managing a portfolio of customers in arrears, conducting vulnerability assessments, and collaborating with various departments. Applicants should have experience in collections, demonstrate empathy, and possess strong communication skills. The position offers a starting salary between £27,000 and £34,000, along with significant benefits like private healthcare, a pension scheme, and enhanced parental leave. #J-18808-Ljbffr
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