Facilities Operations Assistant – Birmingham (Virgin Media Contract)
Employer: ISS
Location:Birmingham
Hours: Monday–Friday, 8am-4pm or 9am-5pm (Site‑Based)
ISS is looking for a proactive and multi‑skilled Facilities Operations Assistant to support the day‑to‑day running of our Virgin Media site in Birmingham. This hands‑on role is central to maintaining a safe, well‑presented and smoothly operated workplace, providing essential support across events, front‑of‑house, maintenance and compliance activities. You’ll be a visible, customer‑focused presence on site, ensuring colleagues and visitors receive an exceptional experience.
Key Responsibilities
- Support event and room setups, AV coordination and furniture moves
- Liaise with event organisers, vendors and internal stakeholders
- Provide onsite support during events and conduct post‑event reinstatement
- Deliver professional front‑of‑house assistance and act as a first point of contact
- Maintain high presentation standards across reception and workplace areas
- Carry out minor repairs including basic carpentry, joinery and low‑level electrical tasks
- Conduct routine building inspections and report defects
- Assist contractors during planned works and support general maintenance tasks
- Escalate technical issues to qualified personnel when required
- Support cleaning teams during peak periods or events
- Complete risk assessments for events and maintenance activities
- Follow safe working practices including ladder use and manual handling
- Support emergency response procedures, fire warden duties and postal operations
What We’re Looking For
We’re seeking a hands‑on, customer‑focused individual with strong communication skills and experience in facilities, hospitality or a corporate environment. You’ll be confident working independently and as part of a team, physically capable of manual handling tasks, and comfortable supporting a wide range of operational duties. An SIA licence, ladder safety, manual handling and low‑level electrical safety training are essential, with first aid and fire marshal training preferred. A friendly, proactive and professional approach is key to success in this role.
If you’re motivated, adaptable and ready to play a vital part in delivering a high‑quality workplace experience, we’d love to hear from you.
”, “datePosted”: “2026-05-07”, “hiringOrganization”: { “@type”: “Organization”, “name”: “ISS Facility Services UK”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__425559923__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=835” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Birmingham” } } }Facilities Operations Assistant – Birmingham (Virgin Media Contract)
Employer: ISS
Location:Birmingham
Hours: Monday–Friday, 8am-4pm or 9am-5pm (Site‑Based)
ISS is looking for a proactive and multi‑skilled Facilities Operations Assistant to support the day‑to‑day running of our Virgin Media site in Birmingham. This hands‑on role is central to maintaining a safe, well‑presented and smoothly operated workplace, providing essential support across events, front‑of‑house, maintenance and compliance activities. You’ll be a visible, customer‑focused presence on site, ensuring colleagues and visitors receive an exceptional experience.
Key Responsibilities
- Support event and room setups, AV coordination and furniture moves
- Liaise with event organisers, vendors and internal stakeholders
- Provide onsite support during events and conduct post‑event reinstatement
- Deliver professional front‑of‑house assistance and act as a first point of contact
- Maintain high presentation standards across reception and workplace areas
- Carry out minor repairs including basic carpentry, joinery and low‑level electrical tasks
- Conduct routine building inspections and report defects
- Assist contractors during planned works and support general maintenance tasks
- Escalate technical issues to qualified personnel when required
- Support cleaning teams during peak periods or events
- Complete risk assessments for events and maintenance activities
- Follow safe working practices including ladder use and manual handling
- Support emergency response procedures, fire warden duties and postal operations
What We’re Looking For
We’re seeking a hands‑on, customer‑focused individual with strong communication skills and experience in facilities, hospitality or a corporate environment. You’ll be confident working independently and as part of a team, physically capable of manual handling tasks, and comfortable supporting a wide range of operational duties. An SIA licence, ladder safety, manual handling and low‑level electrical safety training are essential, with first aid and fire marshal training preferred. A friendly, proactive and professional approach is key to success in this role.
If you’re motivated, adaptable and ready to play a vital part in delivering a high‑quality workplace experience, we’d love to hear from you.
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