ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
Job Description: Sales Assistant – Marina Rinaldi – Mayfair Flagship - Immediate start
We are currently seeking a Full-Time Sales Assistant for the London Flagship.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards
- Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
- Clientele activities
- Ensure that all merchandise is properly displayed and organized;
- Maintain and update professional and technical knowledge;
- Delivers excellent service to ensure high levels of customer satisfaction;
- Deals with customer queries and complaints;
- Acts as ambassador of the customer-centric logic within the store;
Profile:
The ideal candidate will:
- Demonstrate good conversational English.
- Have relevant experience in retail or a similar 'service' sector.
- Develop and maintain strong client relationships.
- Ensure each customer receives a consistent and professional service
- Team player - be motivated to achieve personal and team goals
- Continuously maintain high standards.
- Good verbal and listening skills to understand customer needs.
- At least 1 year of relevant experience is a minimum
- Friendly, approachable, and able to engage with customers.
- Ability to handle complaints and difficult customers politely.
- Reliable and punctual.
- Flexible with work hours
- Professional appearance and presentation.
Mandatory:
- Previous experience requested above
- No students as this is a full time position
- Right to work in UK
Full training will be given, attractive salary and package offered.