Senior DevOps Engineer (Production Support, Azure/AWS, Client-Facing)
Fully remote - UK Based - up to £65,000
Security Clearance Required - NVVP Level 2 Or previously been SC cleared at this level
Our client a Global software business is looking for a Senior DevOps Engineer to take ownership of UK-based production systems, working directly with clients and supporting business-critical applications in a secure, regulated environment.
This is a high-impact, client-facing role where you will act as the UK technical authority, ensuring system availability, stability, and performance across live production environments.
You will sit at the centre of production operations, bridging UK clients and offshore engineering teams.
You will get to:
- Own and influence mission-critical UK systems
- High level of autonomy and technical ownership
- Direct exposure to clients and decision-making
- Work in a modern cloud + DevOps environment
Skills required:
- Strong experience in production support, DevOps, or application support environments
- Solid knowledge of AWS or Azure
- Good SQL Server experience in a production setting (query optimisation, performance awareness)
- Experience supporting live production systems (L2/L3)
- Comfortable working in client-facing environments
- Strong communication skills and ability to lead technical discussions
Responsibilities:
- Production Ownership: Own and manage UK-based production systems, ensuring stability, security, and compliance
- Incident & Application Support (L2/L3): Lead complex incident resolution, root cause analysis, and act as escalation point during live issues
- DevOps & Cloud Engineering: Support and improve CI/CD pipelines and drive improvements across AWS/Azure environments, monitoring, and reliability
- Database Performance (SQL Server): Support SQL query optimisation and resolve performance and data-related issues
Bonus:
Experience in regulated or security-cleared environments
- Understanding of UK data compliance (GDPR, data residency)