dSb is exclusively working for a growing, design-led premium brand who is looking for an experienced retail Operations Project Manager to lead cross-functional projects that improve the systems, processes and operational foundations and ways of working within the retail sector.
This is a newly created and pivotal role and you’ll be someone who can turn ideas into action, keep momentum going, and ensure improvements truly take hold.
Responsibilities:
- Translate company priorities into clear operational roadmaps and actionable plans across the business
- Review and document existing processes, identifying opportunities to improve how they work
- Lead initiatives that enhance efficiency, scalability, and visibility across operations
- Support implementation of operational systems and tools, including ERP and WMS platforms
- Plan and deliver projects end-to-end — defining scope, timelines, resources, budgets, and success measures
- Keep stakeholders informed and aligned through clear communication and documentation
- Lead change management activities to ensure new processes are successfully adopted
- Define and track KPIs, producing regular updates and post-implementation reviews
Experience Required:
- Experience in operations or project management, ideally with background in fashion/apparel or retail background
- Strong understanding of supply chain, production, or retail environments
- Excellent organisational skills and the ability to manage competing priorities
- Confident communication skills with a range of stakeholders
- Analytical mindset with strong problem-solving ability
- Proven stakeholder management experience
- Experience working with ERP or operational systems
- Project management qualification (PRINCE2, Agile, PMP)
- Process improvement training (Lean Six Sigma)
- Change management or business analysis experience
This role is based full-time onsite and candidates would need to be based within a commutable area to the Nottinghamshire area and have full right to work in the UK.
Salary will be disclosed on application.