Membership Consultant - Newport

JOB TITLE – Membership Consultant
DEPARTMENT – Leisure 
CONTRACT TYPE - Part Time
HOURS – 4 out of 7 days including weekends
LOCATION – Newport, NP18 2LX
ID – REQ6353

OVERVIEW -
Join the ‘Greatest Story in Hospitality’ by becoming one of our membership Consultants Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE -  
Experience in a sales or customer-facing role
Excellent verbal and written communication skills.
The ability to multitask in a fast-paced environment.
A polished, professional appearance with a friendly, welcoming attitude.
IT skills – experience with Microsoft Word & Excel.

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Promote & sell exclusive membership packages.
Give prospective members tours of our luxury facilities.
Engage & build relationships to maintain long-term customer loyalty.
Work towards and exceed sales targets.
Handle administration tasks, including membership paperwork and database updates.

BE RECOGNISED AND REWARDED -  
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards

GROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

 
RECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.