Golf Services Supervisor - Newport

Job Title: Golf Services Supervisor
Department: Golf
Contract Type: Permanent
Pay: £12.98 per hour + excellent benefits
Hours: 40 per week, over 5 days
Location: Newport, NP18 1HQ

Become a Hospitality Hero at The Celtic Collection
Step into the “Greatest Story in Hospitality” and take your place as a Golf Services Supervisor within our exceptional Golf Operations team at the iconic Celtic Manor Resort.
From Manor to Marina, our people power every chapter, could you be part of the next one?

What Makes You Our Ideal Hero?
You’ll bring:
- 12+ months’ supervisory experience in a golf environment
- A solid background in event delivery
- Experience working with recognised operating standards (AA, 59 Club, etc.)
- Fantastic interpersonal skills and a naturally engaging, guest?focused style
- Confident IT skills, including Microsoft applications

Your Mission: Deliver ‘Yes, We Can’ Service Every Day
In this exciting, hands?on role, you will:
- Support the Golf Manager and Assistant Golf Manager in achieving Golf Operations objectives
- Help oversee daily Golf Operations, including Golf Services, locker room facilities, and the Celtic Manor buggy fleet
- Take ownership of resolving escalated guest queries or complaints
- Deliver five-star service, leading by example with presence, energy, and professionalism on the floor
- Assist in developing smart, effective rotas to maximise operational efficiency

Why You’ll Love Being One of Our Hospitality Heroes
Your hard work and commitment deserve recognition. With us, you’ll enjoy:
- Career development and training from day one
- Food & beverage and hotel stay discounts
- Discounted leisure membership
- Free virtual GP appointments
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club membership
- Staff appreciation events
- Monthly and annual awards celebrating excellence

Grow Your Story With Us
As a valued member of The Celtic Collection, you’ll be able to say:
“I am equipped, trained, and supported to do the best job I can.”
“I am proud to work here — and I’d recommend it to others.”
“I’m part of an inclusive, friendly, positive team.”
“I’m encouraged to learn, grow, develop, and try new things.”
“My work is recognised, my voice matters, and my ideas are valued.”
“I’m crystal clear on our ambition, and I contribute to it every day.”

Recruitment Information
Should we receive a high volume of applications, we may close this vacancy early.
All applicants must have the right to live and work in the UK, with evidence required in line with UK Visas and Immigration guidelines.
The Celtic Collection is an equal opportunities employer and welcomes candidates from all backgrounds.