Shift Engineer - London

Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. 

This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.

Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. 

At Raffles, you arrive as a guest, leave as a friend and return as family. 

An exceptional opportunity presents itself for a Shift Engineer to join the Engineering Department at Raffles London at the OWO.

Reporting into the Director of Engineering, you will be an experienced, accredited engineer, you will work with our Chief Engineer to ensure the highest standards of maintenance, quality and safety - responsible for preventative maintenance work, regular safety and maintenance inspections across our rooms, suites, restaurants, bars, guest facilities and back-of-house areas, carrying out remedial work on all mechanical and electrical equipment across our site as required.

Specifically, as the Shift Engineer, your responsibility's will include:

• Ensuring that all potential and real hazards are reported immediately and rectified.
• Be fully conversant with all departmental Fire, Emergency and BOMB procedures.
• Emergency procedures are rehearsed regularly with attendance records, implemented and enforced to provide for the security and safety of guests and employees.
• Ensuring the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.
• Stimulating and encouraging a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.

Who are we looking for?

• A proven track record and ability to provide high levels of service under pressure.
• Exceptional communication and customer service skills, both written and spoken.
• An understanding and willingness to contribute to a 24h operational schedule when required.
• Trade or Engineering apprenticeship 

Why join our Raffles team?

Not only will you be joining one of the worlds best hotels you will also receive great benefits including:

• You will be offered a competitive salary
• 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years
• Length of service awards for every year of service
• We offer Life Assurance to all our colleagues
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Free dry cleaning for uniform and an allowance for personal items
• Season ticket loans and cycle to work scheme
• Colleague gifting to celebrate special occasions
• Paid days off to move house or give back time to a charity of your choice*
• Internal learning and development programmes tailored to you  
• Fun-filled events, whether that's a pub quiz, team run or festive party.
• Employee benefit card offering discounted rates of up to 30% at Accor worldwide
• Worldwide development opportunities across Accor's extensive brand portfolio

What are the Raffles Values?

Respect:  We value the needs ideas and individuality of others; we treat everyone with fairness and dignity.

Belonging: We celebrate our differences. We support each other and we always stand together.

Integrity: We build trust through mutual respect and being authentic.

Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.

Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.