Porter - Newport

JOB TITLE – Porter
DEPARTMENT – Concierge
CONTRACT TYPE - Full Time – Permanent 
RATE OF PAY - £12.72 plus excellent benefits!
HOURS – 37.5 hours over 5 days
LOCATION – Newport NP18 1HQ
ID – req

OVERVIEW -
Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina.

OUR IDEAL HERO -  
Radiates warmth and friendliness
Is reliable, punctual, and proactive
Communicates with confidence and care
Holds a full UK driving licence
Has experience in guest-facing roles (preferred but not essential)

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Deliver a heartfelt welcome to every guest
Assist with luggage, room deliveries, and guest queries
Provide concierge services like transport and local tips
Keep presentation standards high and service seamless
Support the Concierge team in creating magical guest moments

BE RECOGNISED AND REWARDED -  
Career development from day one
Discounts on dining and hotel stays
Reduced leisure membership fees
Free virtual GP appointments
24/7 wellbeing support
NEST pension scheme
Social Club and appreciation events
Monthly and annual awards

GROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO -

We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.