Communications Engineer

MCS is partnering with a prominent communications provider that is currently expanding its technical operations. Following a recent vacancy, they are seeking a hands-on, technically-minded individual to join their dedicated team of four as a Field Telecoms Engineer.

This is a field-active position involving a mix of desk-based support and on-site, managing everything from small business setups to massive enterprise environments with over 1,000 telephones.

Requirements:

• Technical Interest: Open to individuals ranging from junior level to highly experienced; full training is provided on new products.
• Service Mindset: Ability to provide day-to-day support for infrastructure and diverse customers.
• Compliance: Adhering to strict policies and procedures within an ISO accredited environment (ISO9001 and ISO27001).
• Driving License: A full, current driving license is essential to fufill the requirements of this role.

• Flexibility: Being part of a 24-hour call-out rota is required to assist other engineers and maintain customer service levels.

Your Responsibilities:

• Field Servicing: Carrying out the installation, configuration, and commissioning of solutions at customer sites.
• Operational Support: Providing technical support for deployed solutions, extending from telecoms into data networks.
• Customer Interaction: Planning and coordinating effective training to ensure customers understand the benefits of their products
• Documentation: Completing required reporting and time management documentation within agreed time frames.
• Logistics: Planning and organising travel and accommodation requirements for site visits as needed.

Why This Role?

This company manages critical infrastructure. You will be ramped up to handle enterprise-style customers, offering a genuine path for professional development and technical longevity, however previous enterprise experience is highly desireable

What's on Offer:

• Salary: £32,000 - £40,000 | Depending on Experience
• Position: Full-time, Permanent.
• Vehicle: Company vehicle provided or an allowance for a personal vehicle.

To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided.

All conversations will be treated in the strictest of confidence.

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.

Skills:
Enterprise VoIP Network Engineering Field Installtion Field Engineer Customer Setup

Benefits:
Car Allowance

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