Family Support Worker - Patchway

Working alongside children aged 0-5 and families, you will help them see the small steps of progress they make and recognise how they have achieved that themselves. Your role is to help families get to the point where they are able to do things by themselves, without the need for professional support.  

• It will be your responsibility to carry out whole family assessments, providing advice and guidance to families to establish plans where appropriate. You’ll ensure that services are effective and supportive for families with children aged 0-5 predominately.
• Regularly, you will review and monitor early help plans, responding to the changing of needs and renegotiating where appropriate in accordance with safeguarding procedures.
• You will manage your own caseload of work to ensure specialist inputs and effective outcomes are achieved. Records and reports will need to be completed in accordance with professional and council guidelines.
• Working with contacts from different sectors, you will ensure that communication is effective, so knowledge and best practice is shared.

• It essential that you are qualified to a level NVQ 3 or equivalent in a relevant discipline or working towards an appropriate qualification related to the provision of services to children and young people.
• You must have experience of the use of evidence-based practice working with vulnerable and disadvantaged children, families or young people.
• You will have previous experience of writing holistic, multi-agency assessments and plans with families.
• Given the nature of this role, you will have well-developed interpersonal and communication skills to build relationships and engage successfully with colleagues, service users and partner organisations.
• Given the elements of this role, you will be skilled at engaging families quickly, so our help continues to support families to use what they have learned once the Families Plus involvement ends.

This role sits within an area currently undergoing a period of change due to the government-led social care reform. As the sector evolves, some elements of the role may naturally develop too - offering opportunities to grow, adapt and be part of meaningful change. We'll keep you fully informed throughout and make sure you feel supported, valued and confident as the updates arise. It's an exciting time to join us and help shape the future for our children and families.

• This role is a full time permanent working 37 hours per week, Monday to Friday and will be office based.
• You will be required to travel widely within the authority so you must either have a current driving licence and provide a car or have access to appropriate means of travel.
• Business insurance will need to be added to your current car insurance policy.
• Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

Interviews will be held on Thursday 21st May 2026.

• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.  
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.    
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.  
• What is special here is the strength of the team ethos.  We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with.  
• We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.    

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. 

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.     

We’re making a difference, be part of it! 

To view the full job description, please click this link: Family Support Worker - Job Description