Payroll Delivery Coordinator

Company: ISS

Location: Surrey

Posted: May 8th, 2026

Job Description We are looking for someone who can manage rotating payroll administration tasks, including processing payroll changes, checking work for new starters and leavers, and responding to queries via the central inbox. Responsibilities are rotated across the team every two months, requiring flexibility and strong organisational skills. Key Responsibilities Process new starters, leavers, job changes and personal detail updates within payroll systems Support TUPE mobilisations for new contracts Handle calls, emails and post for the Central Payroll Team Answer payroll queries received via the central inbox Assist with compliance controls and internal and external audits Ensure GDPR compliance at all times Support salaried payroll colleagues with day-to-day activities Respond to payroll-related business queries accurately and professionally Professional and Personal Competencies/Qualifications Strong attention to detail with a high level of accuracy Excellent written and verbal communication skills High standard of professional customer service IT proficiency, particularly in Excel and Outlook, with confidence handling data Ability to organise and prioritise workload to meet deadlines Flexible and adaptable, with a willingness to fully support the team Awareness of GDPR and Data Subject Access Requests Ability to work independently and collaboratively within a team Strong relationship-building skills with internal stakeholders The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,  #aplacetobeyou,  #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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