Responsibilities
As the Product Leader for ActiveBatch and Tidal, you will own the product strategy, customer retention, and migration roadmap for Redwood’s legacy workload automation portfolio. You will maximize customer lifetime value and position migrations as expansion opportunities—not churn events.
- Collaborate with the RMJ Product team to ensure migration blockers are addressed in the roadmap (feature parity, migration utilities, customer‑specific integrations).
- Work with Engineering (ActiveBatch/Tidal sustaining teams) to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms.
- Partner with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, and go‑live support.
- Support Sales with migration business cases and competitive positioning.
- Develop and lead Product Owners responsible for backlog management, sprint ceremonies, and delivery execution.
- Model product‑management best practices: customer‑centric discovery, data‑driven prioritization, outcome‑based road‑mapping, and transparent communication.
- Build PO capability in migration management, customer segmentation, churn risk assessment, migration planning, and technical enablement.
Required Experience
- 5–7 years in product management with a demonstrated track record of shipping complex B2B enterprise software.
- Legacy product‑management experience, sustaining platforms while building migration paths to modern architectures.
- Customer retention expertise: preventing churn during platform transitions and positioning migrations as value‑add opportunities.
- Enterprise software domain knowledge in workload automation, ERP integration, cloud infrastructure, or mission‑critical operations software.
- Cross‑functional leadership with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes.
- Analytical rigor with data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk.
Preferred Experience
- 8+ years in product management with portfolio‑level accountability for multiple products or customer segments.
- Migration strategy execution: led customer migrations at scale (100+ accounts), developed segmentation models, and built migration tooling/playbooks.
- Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration within the workload automation or IT operations domain.
- Team leadership experience: hired, developed, and retained Product Owners or junior PMs in distributed/offshore models.
Legal
Redwood is an equal‑opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero‑tolerance policy applied. Redwood will comply with all local data‑protection laws, including GDPR, when handling personal data. If you wish for us to remove your personal data from our recruitment database, please email Recruitment@Redwood.com.
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