Head & Neck Clinical Administrative Officer | Chesterfield Royal Hospital NHS Foundation Trust

We are currently looking to appoint a Clinical Administration Officer (CAO) to work in the Surgical Division working 37.5 hours per week.

Responsibilities

The main emphasis of this role is to provide a range of administrative support to Consultants, medical staff and/or other senior members of the Divisional teams. This is achieved by operating relevant IT applications as required, ensuring targets are met and maintaining confidentiality at all times.

• Audio typing
• Receiving patient queries and actioning appropriately
• Booking relevant appointments
• Actioning complex instructions from clinical staff and/or other designated senior staff as appropriate

Qualifications

The successful candidate must be customer focused, with exceptional communication and interpersonal skills, excellent organisational skills, ability to work under pressure and keen attention to detail for ensuring data is recorded accurately.

Requirements:

• English and Maths GCSE grade C or above (or equivalent)
• Excellent IT skills and relevant office/secretarial experience

Desirable:

• Knowledge of medical terminology
• Customer care experience
• Previous NHS experience

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control, and was recently rated "Good" by CQC.

We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

Please see the Job Description and Person Specification in the attachments.

This advert closes on Wednesday 8 Apr 2026.

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