This is an exciting new opportunity to support and lead the Business Intelligence teams within the Performance & Informatics portfolio, working as part of the Senior Manager Team to deliver high‑quality patient care. The Portfolio (P&I) encompasses Business Intelligence & Informatics, Corporate Performance, Information Systems Development, Analytical Development, Clinical Coding, Data Quality, Data Solutions, Ward Clerks, Patient Access and RTT.
Data is one of the most important assets of any organisation. Business Intelligence capabilities are instrumental in driving operational and performance delivery to enhance patient care. Join us to further develop and evolve the BI culture within the Trust.
P&I works cross‑functionally to support the Trust’s operational delivery of national and internal targets, ensuring the highest standards of patient care.
Responsibilities
- Deputise for the Head of Business Intelligence and other members of the Senior Management Team when required.
- Work strategically and collaboratively with other Heads and Deputy Heads of Service within P&I.
- Build relationships with service users/clients and develop service improvement plans based on user discussion and SLAs.
- Lead on current and future Trust reporting needs using available technology and technological advances.
- Evaluate the level of support provided by the team and continuously refine approaches to meet the needs of each care Group/Directorate.
- Ensure business continuity and resilience in support of Groups/Directorates.
- Use sophisticated analysis techniques and performance management to monitor and report on progress against targets, identifying opportunities for improvement.
- Lead the research, development and management of technologies and innovations to maximise utilisation of Trust information by all end users.
- Support continuous evaluation of existing services and develop alternatives that offer greater benefits through effective collaboration.
- Promote analysis of need and an ongoing search for innovative responses.
- Establish excellent relationships with clinical staff, leaders and external stakeholders to promote joint working with health‑economy partners and other agencies.
- Ensure all performance areas are monitored effectively and consistently across the wider P&I team.
- Deliver training and engagement exercises with staff to identify needs and support best use of BI.
- Effectively present performance insights to a wide range of staff as required.
- Develop constructive working relationships with Group/Directorate management and clinical teams to promote a performance‑focused culture of safety, quality and effectiveness.
- Clearly articulate and translate the methodology and output of the department’s work.
- Support others in making highly complex business judgements involving analysis, interpretation and comparison of a range of options.
- Exercise sound judgment in analyzing complex issues, providing realistic options for improvement.
- Support targeting of resources and monitoring, implementation and evaluation of specific tasks/projects through detailed information analysis, communication and stakeholder management.
- Lead, monitor, mentor and coach the Business Intelligence teams through appraisal, supervision, training needs identification and knowledge sharing.
- Monitor team and project budgets, including processing of invoices and procurement.
- Interpret guidance in key areas of responsibility and implement key policy/guidance initiatives.
- Undertake any internal or external training courses required by the role, including mandatory training in line with Trust policy.
- Ensure the team’s working environment is safe, kept clean, tidy and fit for purpose.
- Abide by Trust policies across the business.
- Hold managerial responsibility for Senior BI & Performance Analysts in line with Trust policy and protocols.
- Cascade knowledge and skills, and maintain/evolve the training framework with new techniques and technologies as necessary.
- Work alongside the Head of Business Intelligence and other senior members of the BI teams and the wider Performance & Informatics teams to develop improved working practices.
- Develop work plans for the BI teams, including agreeing, defining and scheduling tasks and identifying resources.
- Conduct appraisals and personal reviews to help colleagues achieve agreed objectives.
- Ensure systematic and appropriate communication strategies are in place so staff can respond quickly to changes.
Note: Interviews will be conducted in person only. Remote interviews are not entertained.
This advert closes on Monday 4 May 2026.
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