Senior Operations Manager

Ready to own a high volume operation and deliver results without excuses? Can you lead managers, hit tough KPIs, and keep customers delighted? Do you turn data, people and process into standout operational performance?

Here at GXO, we are recruiting for a Senior Operations Manager to join our team in Tamworth, supporting our customer Premier Foods. As a Senior Operations Manager you will be responsible for effective management of all aspects of the operation such as ensuring budgetary targets are met, stock accuracy and product availability are in line with customer requirements while health and safety are kept to the highest standards.

This is a full time, permanent position, predominately working Monday to Friday, 08:00 until 16:00.

Pay, benefits and more:

We're looking to offer a salary of up to £58,434.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day:

• Day to day management of the operation, fully understanding the impact of the inbound or outbound process across all areas of the fulfilment centre
• Conduct regular reviews of training plans and SOPs to ensure they are fit for purpose and any refresher training is identified and planned for
• Lead, coach and develop the operations team; responsible for all people processes during the lifecycle of an employee
• Work with the Senior Leadership Team and customer to identify priority areas in the business and work effectively to improve on a priority basis

What you need to succeed at GXO:

• Demonstrated experience of building strong working relationships with both internal and external customers and colleagues
• Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities as required
• Experience of conducting HR investigations, disciplinary hearings, grievance hearings and other formal meetings
• Ability to lead, inspire and motivate a team with a real focus on people

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an armed forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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