Assistant Store Manager | Aesop St James Quarter, Edinburgh | Full Time

Role Purpose

Aesop is delighted to now welcome applications for the Assistant Store Manager position for our signature space at Aesop Bicester Village.

As an Assistant Store Manager, you will engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the experience of our products, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.

Working full‑time on‑site, including some weekend work, you will provide operational, administrative and leadership support within the store while maintaining Aesop’s impeccable standards. This role offers a unique opportunity to develop transferable people‑management skills, external stakeholder relationships and the ability to influence a high‑performing team.

What We Are Looking For

• Experience in a people‑management role or similar within a customer‑service environment
• Proven track record of effective selling skills and the ability to drive commercial outcomes
• History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment
• Demonstrated ability to use empathy to manage interpersonal relationships
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Strong communication, problem‑solving and merchandising skills
• Working knowledge of the skin‑care industry (advantageous)
• Knowledge of hair‑care, body‑care, fragrance and home categories (advantageous)
• Computer literacy covering strong familiarity with Microsoft Office suite

Job Details

This position is full time, 40 hours per week for a fixed term of 12 months and operates on‑site.

What's on Offer

We take a holistic approach to employment, promoting professional development, career growth, employee well‑being initiatives and encouraging deep connections with the local community through volunteering and matched giving programmes.

• Up to 50% product discount
• Cycle‑to‑work scheme
• In‑house product and core skills training
• Competitive commission opportunities based on store performance
• Suite of options to aid development, including complimentary access to LinkedIn Learning
• Access to employee‑assistance programmes and complimentary subscription to Headspace mindfulness

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We promote inclusion for all, believing that diversity, inclusion and belonging play an important role in our success. We actively encourage everyone to consider becoming part of our journey.

#J-18808-Ljbffr