Shop Manager

St Margaret’s Hospice Care has a fantastic opportunity for a Shop Manager to join our team in Somerton.

You will join us on a permanent basis and will receive a salary of £20,685.60 per annum.

This is a 30‑hour per week, part‑time role worked across two days. Flexibility is essential, as you will be expected to work additional hours from time to time to support shop cover, particularly during holidays, sickness, or busy periods.

By joining us, you will quickly become part of a great Retail Team that consists of over 700 dedicated individuals and volunteers. The team’s commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset.

What can you expect to be doing?

As Shop Manager, you will play a key role in ensuring our store continues to be a welcoming, community‑focused shopping destination.

You will lead a blended team of staff and a committed group of volunteers, ensuring everyone feels valued, supported, and part of the St Margaret’s family.

• Be responsible for the day‑to‑day running of a busy and well‑established store
• Lead, develop, and inspire a team of staff and volunteers
• Work as part of a team to drive sales and maximise profit to support our vital hospice services
• Create a positive shopping experience for our broad and loyal customer base
• Maintain and enhance the store’s performance, identity, and reputation within the local community
• Support the Area Manager with recruitment, training, and development of the team

This is a physically demanding role in a busy retail environment and will include lifting donated goods.

What will you bring?

• Have experience in a management role, ideally within the retail industry
• Demonstrate excellent communication skills and high standards of customer service
• Positively demonstrate how you manage, develop, and motivate a team of staff and volunteers
• Champion our values and bring commitment and enthusiasm to an established store environment

Benefits

• 33 days holiday including bank holidays, increasing with length of service (pro‑rata if part‑time)
• Ability to buy and sell annual leave
• Pension scheme - 6% employer and 5% employee contribution
• Award‑winning Employee Assistance Programme for you and your family
• Life assurance cover – 2 × salary
• Health Cash Plans
• Blue Light Discount Card
• Enhanced maternity leave*
• Excellent learning and development opportunities
• Volunteering and fundraising opportunities

*Eligibility criteria applies

We welcome applications from a diverse range of backgrounds and experiences to enrich our team.

Closing date: 11th May 2026

#J-18808-Ljbffr