IT Specialist / IT Support Specialist (with School Affairs Support)
Happy Life Education Foundation Limited, Wong Chuk Hang, Southern District, HK.
Job Overview
Monitor and support the IT infrastructure and systems at Southern District Health Centre to ensure reliable and stable operation. Develop Business Contingency Plan for backup of the IT system and report to governance bodies. Establish and maintain IT security policies and guidelines. Analyze service requirements and develop IT infrastructure solutions including networking, servers, firewalls and end‑user devices. Prepare cost estimation and procurement documents, liaise with contractors, and monitor their performance. Provide user IT training, guidance and manuals for new systems.
Responsibilities
- Monitor and support the IT infrastructure and systems.
- Develop the Business Contingency Plan and report to governance bodies.
- Establish and maintain IT security policies and guidelines.
- Analyze service requirements and develop IT infrastructure solutions.
- Prepare cost estimation and procurement documents, liaise with contractors, and ensure high‑quality performance.
- Provide user IT training, guidance, and manuals for new system implementations.
- Perform shift duty, including up to two nights per week until 9:15 pm.
Qualifications
- Degree in Information Technology or related discipline.
- Minimum of five years of post‑qualification experience in IT system projects and vendor management.
- Experience in government, social, and medical sectors.
- Excellent communication and interpersonal skills.
- Proficient in spoken and written English and Chinese.
Terms of Employment
The level of appointment will be commensurate with qualifications and experience.
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