Housing and Contracts Manager

Overview

We’re looking for a professional and motivated individual to join our Housing & Contracts team and manage a number of contracts for our agent-managed supported housing schemes and housing-managed properties across Cheshire East, Derbyshire, Staffordshire, Stoke-on-Trent, and Stockport. You will be an organized team player with strong communication skills as the role involves managing relationships with agents and monitoring performance of their housing management activities.

Responsibilities

• Deliver high-quality contract management of agent-managed services
• Assist with budget setting and monitoring of management accounts
• Ensure all legislative and regulatory requirements for housing services activities are met
• Manage the delivery of high-quality customer service
• Complete health and safety and property inspections
• Provide housing management advice and guidance
• Communicate effectively with internal and external stakeholders
• Complete regular site visits and liaison meetings to ensure a quality service in line with policies, procedures and relevant legislation

Qualifications / Experience

• Sound experience working within supported living or housing management
• Experience as a Deputy in a Supported Housing or Retirement Scheme with contracts or housing compliance experience and seeking progression
• Experience managing third-party stakeholders
• Focused with the ability to plan and prioritise workloads and communicate effectively to different audiences
• Ability to work on own initiative
• Experience managing RP/Agent relationships
• Working knowledge of relevant regulations, legislation, and good practice
• Flexible approach to work with the ability to travel extensively
• Knowledge of Microsoft Office, SAP, and Radar would be advantageous
• Extensive travel is a requirement; a full, current driving licence and access to your own vehicle is essential

Benefits

• £38,493 per annum (rising to £40,521 per annum after 12 months, subject to satisfactory performance)
• 25 days paid holiday (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family-friendly arrangements, including opportunities for flexible working
• Tax-efficient savings through Cycle to Work scheme
• A wide range of learning and development opportunities

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