Seven Logistics is looking for an experienced Transport Operations Manager with strong communication, good customer relationship skills and experience of leading a busy planning team. You will have a wealth of knowledge to help support the day-to-day functions of the traffic office and ensuring our customers receive the best service we can offer
Roles and Responsibilities
- Planning work from Felixstowe, London Gateway, Whittlesea and Southampton
- Managing the Transport Planners within the department
- Overseeing revenue targets and service levels for operational benefits
- Overseeing drivers relationships alongside our fleet department and ensuring communication and relationships are kept up to high levels
- Ensure all current day issues are managed and resolved efficiently
- Oversight of VBS bookings and reducing wasted costs
- Serve as a reliable first point of contact for operational queries via phone, email, or face-to-face interactions, delivering practical and confident solutions
- Optimise fleet utilisation and staff performance through effective planning, resource management, and sound operational decision-making
- Support KPI reporting and daily operational statistics to monitor performance, identify trends, and drive continuous improvement
- Ensure full compliance with company policies and industry regulations, supporting planning and ongoing adherence to standards
- Travel to other depot’s may be required on an adhoc basis
Skills and Attributes Required
- Significant experience of planning trucks
- A minimum of 2 years’ experience of leading a planning team
- A working knowledge of TOPS a strong advantage
- Leverage your strong UK geographical knowledge to keep operations running smoothly and efficiently
- Showcase your organisational skills by prioritising tasks and managing a busy workload with ease
- Demonstrate sharp attention to detail and consistently hit daily deadlines
- Bring your transport expertise to the table, including solid knowledge of the Working Time Directive and EU driver hours regulations
- Communicate with confidence and clarity at every level, building strong relationships across the business
- Ability to maintain a high level of traffic planning under pressure
- Understanding of port and VBS systems
- Knowledge of haulage and container industry
- Attention to detail and good organisational skills
- Ability to work to tight deadlines
- Good people and team building skills
- Ability to multi-task
- Good Team player
- A driven, confident and motivated individual
- Excellent at problem solving
- Good written and verbal communication skills
- Competitive salary based on experience
- 23 days holiday which increases with length of service, up to 25 days
- Birthday Day off after successful completion of probation
- Life assurance
- Pension
- Free 24-hour Employee Assistance Programme
- On-site parking
- Company Car
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