Quality and Assurance Manager
Location: Lowestoft, Suffolk - travel across Norfolk & Suffolk
Salary: £55,000
Hours: 9-5 (Monday - Friday)
Job Type: Full-time
Work Location: In person
We are working with a growing, family owned provider with a large presence across Suffolk & Norfolk. As a Quality Manager, you'll oversee Quality and Assurance in the company across their Nursing Homes and Residential Homes in the area. You'll be supported by a great senior management team and service managers.
Responsibilities
- Lead quality assurance within the homes, regulatory audits, and spot checks across the homes
- Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England)
- Conduct internal audits, investigate incidents and non-compliance events, driving best practices
- Support homes to remain compliant with up-to-date guidance
- Remote monitoring of digital systems and driving quality across the group
- Mentor and support Home Managers to foster a culture of continuous quality improvement
Key Requirements
- Candidates can be either clinical (nurse qualified) or non-clinical
- Experience within a Quality based management role
- Clear DBS
Benefits
- Competitive Salary
- Supportive and Skilled Team
- Career Growth Opportunities
- Company pension
- On-site parking
Schedule: Day shift Monday to Friday
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