IT Test Analyst

IT Test Analyst

Contract: IT

Location: London, E14 9SH - hybrid

Hours of work: 37.5

Contract Type: Permanent

Job Description

We are seeking an experienced IT Test Analyst to support the delivery of high-quality IT systems and services across the organisation. In this role, you will work closely with the IT Test Manager, project teams, and key stakeholders to ensure all solutions meet defined business, functional, and client requirements. You will play a crucial part in verifying quality, reliability, and performance throughout the testing lifecycle.

Key Responsibilities

• Review and interpret business, functional, and technical requirements to understand acceptance criteria.
• Design, prepare, and execute test cases and scripts across functional, regression, and integration testing.
• Identify, log, track, and retest defects, working alongside developers to confirm fixes.
• Support the setup, validation, and maintenance of test environments and test data.
• Maintain accurate and comprehensive test documentation.
• Provide regular reporting and progress updates to project teams and stakeholders.
• Collaborate effectively with project teams to support smooth delivery of testing activities.
• Contribute to the continuous improvement of testing methodologies and processes.

Professional and Personal Competencies/Qualifications

• Experience working on large, complex IT projects, particularly in Test Manager or Business Analyst roles.
• Experience with formal testing processes, including test scripts, test plans, documentation, and governance frameworks.
• Ability to follow structured testing processes and deliver outputs in line with agreed standards.
• Strong general IT background across all roles; no specific system experience required.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Effective communication skills, supporting interaction with both technical and non-technical stakeholders.

Equal Opportunity and Diversity Statement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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