About us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine‑tuning its selections for 25 years. With more than 200 sales in London, Paris and online, Arlettie is the leader in organising private sales in the industry.
Job description
About the job
Join our Arlettie team and embark on a global journey, organising exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
We are seeking an energetic, self‑motivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fast‑paced environment.
Responsibilities
Till Management
- Managing the tills, customer queries and security at the cash desk
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills
- Extracting daily sales for each till, reporting back to the business and identifying any discrepancies
Team Management
- Training new cashiers and providing ongoing coaching to ensure high performance
- Training the team on the tills to ensure they understand all procedures and processes
Customer Service
- Ensuring all members of staff provide an impeccable customer experience at all times
- Managing client relationships and complaints
- Supervising, welcoming, informing and answering any queries clients may have
Administration
- Uploading prices to the till software and preparing point‑of‐sale material including pricing signage with information provided by the account manager
- Reporting all client feedback to the management team to ensure each sale achieves all relevant targets
Profile required
QUALIFICATIONS, SKILLS AND EXPERIENCE
- At least 3 years experience as a till manager or similar position in a retail flagship store or a store with high volumes (e.g. Zara, Topshop, H&M)
- Reliability, professionalism and strong commercial acumen
- Excellent organisational, communication and customer service skills
- Previous experience of successfully leading a team
- Entrepreneurial spirit
- Strong numerical skills and attention to detail
- Good knowledge of Microsoft Office
- Good spoken and written English
PACKAGE
- Full‑time role
- Opportunity to work in different countries all around the world
- Competitive salary
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