NDA Fraud Litigated File Handler
Application Deadline: 20 May 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Bolton
Description
We are looking for ambitious, driven candidates who want to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. A high level of commercial awareness and decision-making within a set timeframe are essential.
The caseload will consist of a range of suspected fraudulent insurance claims including:
- Bogus Passenger
- Staged/Contrived
- Fraudulent Exaggeration
- Induced accidents
- Low Speed Impact
- Late Notification Claims
- Credit Hire Fraud
- MIB
- Linked & Organised Crime
Key Responsibilities
It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case.
- Strategic Excellence: Detailed review and analysis of evidence throughout the life of the case; setting and agreeing the case strategy with clients; adhering to all work type process stages; identifying strategic litigation opportunities and client trends.
- Client Excellence: Handling files in accordance with agreed client guidelines; ensuring maximum client satisfaction; accurate and timely completion of all client and internal MI; achieving client and internal KPIs.
- Technical Excellence: Reporting to insurer client; liaising with appropriate parties; complying with procedural and investigative deadlines; achieving best litigation results; undertaking advocacy as required; delegating tasks; maintaining all Case Management Systems accurately; abiding by file management policies; complying with SRA Standards & Regulations.
- Financial Excellence: Working efficiently and effectively; achieving financial targets; ensuring timely and accurate billing.
- Cultural Excellence: Adhering to our Values.
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location: Bolton, Parklands Office. Agile workers with office attendance at least 1 day a week.
Skills, Knowledge and Expertise
- Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)
- Experience in handling linked and organised fraud desirable but not essential.
- Experience of handling RTA pre‑litigated and/or litigated case load.
- Understanding of insurance litigation practice and processes together with indemnity principles.
- Knowledge of the litigation process / working knowledge of the CPR.
- Good advocacy skills.
- Good client care skills and evidence of working to client guidelines.
- High level of analytical skills.
- Excellent listening, verbal and written communication skills.
- Ability to prioritise work, meet deadlines and work under pressure.
- Ability to anticipate problems and identify solutions.
- Experience of time recording and billing systems.
- Excellent IT skills.
Desirable: Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers).
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
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