SaaS Technical Support Manager - Incident Leader (Remote)

Elite Technology is seeking a Technical Support Manager to lead a new team focused on cloud service health and incident management. The role involves managing customer interactions, driving product improvements, and overseeing technical investigations. Candidates should have 6–8 years in SaaS support, manage technical teams, and possess deep knowledge of cloud architectures. Experience communicating with senior stakeholders is crucial. This role offers a competitive compensation package, comprehensive healthcare, and professional development opportunities. #J-18808-Ljbffr