- We have an exciting opportunity for a Dynamics 365 CRM Engineer to play a key role in delivering the COMET CRM transformation programme. They will design, develop, and deploy a scalable Microsoft Dynamics 365 and Power Platform solutions, with a strong focus on DevOps, automation, and enterprise-grade ALM.
- The ideal candidate will have a deep technical expertise, hands‑on development capability, and experience driving CI/CD and release processes across complex environments.
- UK home based
- Candidates should be eligible for SC clearance
- These guide how we work, collaborate, and deliver exceptional results.
What you will do:
- End-to-end delivery of Dynamics 365 CRM solutions across the full software lifecycle
- Design and implement scalable, secure, and high-performing CRM architectures
- Own and manage Azure DevOps pipelines, ensuring robust CI/CD practices
- Automate build, test, and deployment processes across multiple environments
- Manage solution lifecycle including versioning, patching, and release governance
- Collaborate with architects, business analysts, and stakeholders to define technical solutions
- Provide technical leadership and mentoring to development teams
- Ensure adherence to DevOps, ALM, and coding best practices
- Troubleshoot and resolve complex technical and deployment issues
What we are looking for:
Dynamics 365 CRM (Senior-Level Expertise)
- Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.)
- Advanced customization and configuration:
- Business rules, workflows, business process flows
- C# plugins and custom workflow activities
- Dataverse Web API / SDK
- Deep understanding of:
- Solution management (managed/unmanaged)
- Solution layering, segmentation, and version control
Power Platform
- Power Apps (Model‑driven and Canvas apps)
- Power Automate (complex flows and orchestration)
- Power Pages (portal design, authentication, and security models)
- Strong Dataverse data modelling and governance experience
- Extensive hands‑on experience with Azure DevOps:
- Repos, Boards, Pipelines, and Artifacts
- Design and maintenance of YAML‑based pipelines
- Experience running and optimising pipelines, including:
- Build automation
- Release pipelines
- Implementation of CI/CD for Dynamics 365 solutions using:
- Power Platform Build Tools
- PAC CLI
ALM (Application Lifecycle Management)
- Branching strategies (e.g., GitFlow)
- Automated solution promotion across environments
- Dependency and release management best practices
Build, Release & Automation
- Automating:
- Environment provisioning
- Managing deployment pipelines with approvals and rollback strategies
- Experience with configuration migration and data seeding
Data & Integration
- Strong knowledge of:
- Dataverse architecture and data modelling
- Integration experience using:
- REST APIs and web services
- Azure services (Functions, Logic Apps, Service Bus)
- Understanding of security, compliance, and access control
Quality, Testing & Monitoring
- Experience with:
- Automated testing approaches (unit/UI testing)
- Pipeline monitoring and troubleshooting
- Performance tuning and optimisation of CRM solutions
- Proven ability to lead technical design and delivery
- Strong stakeholder engagement and communication skills
- Experience mentoring developers and promoting DevOps culture
- Microsoft certifications (PL-600, PL-400, AZ-400)
- Experience with Power BI integration
- Familiarity with infrastructure‑as‑code (ARM/Bicep)
- Exposure to AI Builder / Copilot capabilities
Join Capita – Where Innovation Meets Opportunity
Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognized organizations transform and thrive. We use cutting‑edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward‑thinking team that values creativity, growth, and inclusion.
We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com
What’s in it for you?
- 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
- Paid volunteering day with a charity of your choice
- Family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
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