16654 - Community Payback Supervisor (Community Service Supervisor) - London South 2

Overview of the job

This role is based within local communities across London, supporting the supervision of People on Probation as they complete their Community Payback hours. The post offers the opportunity to contribute to rehabilitation and reparation within the community, make a tangible difference to the lives of those we work with, and support public protection by delivering court-ordered sentences effectively.

Please note: Candidates must hold a full UK Manual Driving Licence when applying for this role, this is a mandatory technical requirement in order to carry out this role. We cannot accept candidates who hold an automatic Driving Licence only.

Responsibilities

• Work directly with groups of People on Probation, providing pro‑social role modelling, developing practical life skills, and supporting desistance from further offending.
• Follow clear processes, manage sensitive information appropriately, and engage with People on Probation with professionalism, care and respect.
• Supervise a group at a Community Payback unpaid work placement up to 7 hours per day.
• Be available for frequent weekend and evening work, and travel to sites as required.
• Drive service vehicles to transport people or equipment when necessary.
• Carry out work site supervision tasks and demonstrate good practice to service users.

Working pattern

Community Payback projects run 7 days a week. You will work frequent weekends and you may be asked to cover some evenings. You will be paid a higher rate of 50% for weekend days you do work. In this role the pace of our work means that rest breaks don’t always happen in the standard way, but we make sure your wellbeing is looked after.

Compensation and progression

If you are successful in the recruitment process, your starting salary will be £26,475, pro‑rated for part‑time roles.

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF). New entrants are expected to join on the minimum of the pay band. Probation Service also increases pay band ranges annually in line with Civil Service Pay guidance.

Right to work in the UK

You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules).

Skilled Worker visa changes (from 22 July 2025)

In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa. From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a community payback supervisor unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your pre‑employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to live and work in the United Kingdom. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

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