Source Milton Keynes Council – Finance Category – Milton Keynes – Full Time – Salary £32,061 - £36,363
We’re recruiting a Service Charge Analyst to join our Housing Finance Team.
In this role, you’ll help ensure our service charge information is accurate, fair and easy to understand for around fourteen thousand tenants, leaseholders and shared owners.
You’ll work closely with colleagues across housing, maintenance, development and finance, helping us do the right thing and act as one council.
Home working – this role may be suitable for home working, following an assessment. Home-based roles require a minimum of one day in the office/site per week.
Interviews for this role will be held on 19 May.
Main Responsibilities
- Help prepare accurate annual service charge estimates and service charge statements for the year end, ensuring costs follow policies and leases.
- Maintain specific service charge schedules, supporting around eight million pounds in annual income and recommending fair adjustments where needed.
- Keep housing and finance system data accurate by supporting data cleansing and improvements to coding.
- Support tenant and leaseholder consultations by providing clear and jargon‑free explanations and resolving queries.
- Work with teams across the council to gather information and provide advice tailored to different audiences.
- Provide financial information or modelling for procurement, Freedom of Information requests and new service charges.
The Ideal Candidate
- Experienced in service charges, housing finance or similar work, with good understanding of relevant principles and legislation.
- Confident using Excel, Word and PowerPoint and able to analyse financial data.
- Organised, careful with detail and able to manage priorities in a busy environment.
- Able to explain financial information clearly to people with different levels of knowledge.
- Curious, solutions‑focused and able to apply creative thinking.
- Someone who lives our values: dedicated, respectful and collaborative.
Package Description
- Great holiday benefits – most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award‑winning employee benefits programme that includes a health cash plan, a low‑cost bike purchase scheme as well as high‑street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low‑cost leasing of electric and low‑emission vehicles.
- Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Closing date: 03/05/2026
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