- Own renewal outcomes and overall account health for a defined book of business
- Lead, coach, and inspect a renewal team to drive early risk identification and predictable renewals
- Serve as the point of accountability for renewal readiness, not just contract execution
Core Responsibilities
- Own net and gross renewal performance for the team
- Identify renewal risk early and ensure mitigation plans are in place for all at‑risk accounts
- Act as the escalation point for high‑risk or complex renewals
- Drive renewal planning 6–12 months ahead of contract end
- Ensure forecast accuracy and eliminate late‑stage renewal surprises
- Manage and coach a team of RenewalManagers / Representatives
- Run regular deal, risk, and pipeline inspection calls
- Support hiring, onboarding, and development of renewal talent
Cross‑Functional Partnership
- Partner with Sales and Customer Success on account strategy and renewal readiness
- Drive alignment and accountability when renewal health is at risk
- Position renewals as a strategic function, not a transactional one
Qualifications
- 6+ years in SaaS renewals, account management, or post‑sales
- 2+ years managing or coaching customer‑facing teams
- Strong renewal risk judgment beyond pricing and contracts
- Executive‑level communication and stakeholder management skills
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
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