Credit Controller

Credit Controller

Salary: £27,000 - £28,500 per annum

Benefits

Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Location

Nottingham – Hybrid working with 3 days in the office. Eligible candidates from Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire.

Responsibilities

• Identifying and collecting overdue debts and debts falling due and ensuring future payments are made to terms
• Identifying, documenting and progressing all customer queries and liaising with the customer service department/sales to resolve them
• Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day
• Maximise sales whilst ensuring no exposure to the company on uninsured debt, while maintaining a close working relationship with sales and customers
• Identifying alternative options for extending credit
• Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied
• Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated

Requirements

Experience of chasing outstanding debt, working well under pressure, methodical with a logical approach. Excellent Excel skills and strong telephone skills, and experience of dealing with customers over the phone.

We are an equal opportunity employer committed to diversity and inclusion. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. We are a Registered Disability Confident Employer (Level 3) and will ensure reasonable accommodation is provided to enable full participation in the job application and interview process.

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