Field Service Manager in Manchester
Company: Energy Jobline ZR
Location: Manchester
Posted: May 8th, 2026
Job Description
We have a brand new role available for a Field Service Manager; a technical role with a real focus on customer service. The role is based in Middleton and will suit someone with technical service and engineering skills & experience.
What You Get
- Negotiable basic salary DOE
- Enhanced pension
- 25 days holiday + stats
- Life assurance
- The opportunity to work for a world class manufacturer who dominate their marketplace.
The Job
- You’ll be responsible for a small team of field service engineers and administrators who are often overseas.
- You’ll be responsible for the effective planning, resource management and coordination of the team when working on overseas installations/commissioning, process optimisation and general maintenance and repair.
- You’ll ensure that all relevant drawings and documentation relative the engineers visits are complete and available.
- Dealing with customer queries regarding technical or engineering issues.
- Liaise with other business units with regards to major installation projects.
- Create and issue technical quotations, order creation and definition and relevant costings, and follow up as needed.
- Organise staff training, approval of flights and expenses.
- You will be required to visit customer sites overseas on an infrequent basis, mainly in the period of induction.
About You
- Previous leadership experience is essential, ideally with an understanding of the management of remote teams.
- Engineering qualification, ideally HNC or above.
- Experience of coaching and developing teams.
- PC literate with MS Office and MRP/ERP management systems.
- You’ll be a confident and articulate communicator – telephone, face to face and written.
- Excellent customer service skills.
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