Job title: Junior Quality Engineer
Location: Westerham
Salary: £27-29k
Hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 3.45pm
Key Responsibilities of Junior Quality Engineer
- Take ownership of RMA (Returns Material Authorisation) processes, including:
- Managing customer returns
- Logging and tracking non-conformances
- Act as a key point of contact for customer communication (email and Teams)
- Liaise with engineers and the Operations Manager
- Support the investigation and testing of returned products
- Assist with quality administration tasks
- Record and manage non-conformance data
- Provide practical support, including basic assembly, disassembly, and minor repairs
Skills & Experience of Junior Quality Engineer
Essential:
- Good IT skills (particularly Microsoft Office 365)
- Strong communication skills (both written and verbal)
- Comfortable communicating with customers
Desirable:
- Engineering or related degree (or similar background)
- 1–5 years’ experience in quality, inspection, or engineering
- Any exposure to software or hardware environments
- Basic hands‑on mechanical skills (assembly/disassembly)
- Experience reading engineering drawings
Training & Development of Junior Quality Engineer
All elements of the role are trainable
Opportunity to develop into:
- Conducting internal audits
- Leading non-conformance investigations
- Training provided in auditing and quality processes
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