Job Details
Position Duration: Permanent
Role Type: Team Leader
County: Norfolk
Company: Lifeways Group
Salary / rate of pay: £14.09 per hour
Post Code: NR12 8SB
Town or City: Norwich
Ref No: 12838
Job Description
Are you ready to step into a role where leadership truly matters? At Lifeways, you’ll join a team that values your contribution, supports your growth and empowers you to make a meaningful difference every single day.
About The Role
We’re looking for a committed and confident Care Team Leader to join our established service at Keys Hill Park. Working alongside the Service Manager, you will guide, motivate and support a dedicated team while also playing an active role in providing high‑quality, person‑centred care to adults with learning disabilities, autism and complex needs. This is more than a leadership role — it’s an opportunity to shape a positive, empowering environment where people can thrive.
Key Responsibilities
- Lead, mentor and develop a strong support team
- Carry out staff supervisions, interviews and ongoing coaching
- Promote exceptional, person‑centred support and positive risk‑taking
- Work collaboratively with colleagues, professionals and the people we support
- Maintain accurate records and use IT systems confidently
- Uphold the highest standards of safety, quality and dignity
What We’re Looking For
- Experience as a Care Team Leader or Senior Support Worker
- NVQ/QCF in Health & Social Care (or equivalent) preferred
- Strong communication, leadership and organisational skills
- A genuine passion for empowering people to live rich, independent lives
Shift Pattern
Varied shifts available – flexible on hours but alternative weekends. Service operates long day shifts of 12 or 14 hours, typically between 8am and 10pm. Sleep‑in shifts may also form part of this role.
Preferably a Driver But Not Essential
No driving requirement is essential, but a preferred driver will have an additional advantage.
About Keys Hill Park
Keys Hill Park sits in a peaceful rural spot near the River Bure with Wroxham and Hoveton just a short walk away. The area offers local shops, cafés, boat tours and popular attractions, making it a lively and engaging community, especially in summer.
What The People We Support Say
“It’s very nice here. Everyone’s so friendly. There’s helpful staff, and residents help with doing things. The garden is nice; I enjoy being outside working on the vegetable patch. Once in a while I go into town and I sing at a local church most Sundays.”
Why Join Lifeways?
Choosing Lifeways means joining an organisation that supports your growth and recognises your contribution. Benefits include:
- Over £2,000 in annual rewards
- Free DBS
- Cycle to Work Scheme
- Gym discounts and health cash plans
- Discounts at B&Q and with the Blue Light Card
- £200 for every successful staff referral
- 3% employer pension contribution
- Eight paid training days each year
- Funded qualifications and apprenticeships
- Lifeways Rewards: discounts at major retailers, holidays, cinemas and more
- Free Employee Assistance Programme
Equal Opportunity Statement
This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
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