Salary £DOE
The Role
You’ll oversee all hospitality areas, including the restaurant, coffee shop, soft play, and grab-and-go units, ensuring exceptional customer experiences, strong financial performance, and high operational standards.
- Operational Leadership
- Customer Experience
- Compliance & Safety
- Stock & Supply Chain
- Reporting & Communication
About You
- Proven experience as a General Manager or senior leader in hospitality
- Experience managing multiple departments or sites
- Strong financial and commercial acumen
- Track record of leading and developing large teams
- Background in garden centres, leisure, or family-focused environments
- Experience across both food service and leisure operations
Key Skills
- Strong leadership and people management
- Organised, detail-oriented, and solutions-focused
- Commercially driven with a customer-first mindset
- Thrives in fast-paced, high-volume environments
- Confident communicator at all levels
KPIs
- Revenue growth and profitability
- Labour and cost control
- Team retention and engagement
- Compliance and audit performance
Additional Information
- Weekend and seasonal flexibility required
- Hands‑on leadership style with strong on‑site presence expected
Do you love managing a busy restaurant? This independent, family‑run garden centre is looking for an experienced Catering Manager to take ownership of their multi‑faceted operation. This is a hands‑on, influential role where strong hospitality experience is essential.
#J-18808-Ljbffr