Catering Manager

Salary £DOE

The Role

You’ll oversee all hospitality areas, including the restaurant, coffee shop, soft play, and grab-and-go units, ensuring exceptional customer experiences, strong financial performance, and high operational standards.

• Operational Leadership
• Customer Experience
• Compliance & Safety
• Stock & Supply Chain
• Reporting & Communication

About You

• Proven experience as a General Manager or senior leader in hospitality
• Experience managing multiple departments or sites
• Strong financial and commercial acumen
• Track record of leading and developing large teams
• Background in garden centres, leisure, or family-focused environments
• Experience across both food service and leisure operations

Key Skills

• Strong leadership and people management
• Organised, detail-oriented, and solutions-focused
• Commercially driven with a customer-first mindset
• Thrives in fast-paced, high-volume environments
• Confident communicator at all levels

KPIs

• Revenue growth and profitability
• Labour and cost control
• Team retention and engagement
• Compliance and audit performance

Additional Information

• Weekend and seasonal flexibility required
• Hands‑on leadership style with strong on‑site presence expected

Do you love managing a busy restaurant? This independent, family‑run garden centre is looking for an experienced Catering Manager to take ownership of their multi‑faceted operation. This is a hands‑on, influential role where strong hospitality experience is essential.

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