Senior Client Manager

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Senior Client Manager”, “description”: “

Senior Client Manager – Events / Crewing

London OR Liverpool (Hybrid)

£30,000 – £35,000

09:00 – 17:00 Monday – Friday

The Role

This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.

Duties

• Managing existing client accounts
• Handling inbound enquiries (email & phone)
• Attending site visits and client meetings
• Preparing quotes and proposals
• Taking detailed client briefs and passing to crewing teams
• Following up to gather feedback on projects ensuring smooth delivery
• Managing issues (e.g. staffing challenges, last-minute changes)
• Keeping internal systems updated

Skills / Experience

• MUST have experience working within the events industry.
• A background in customer service, administration, account management or event crewing would be beneficial.
• Confident communicator (phone, email, face-to-face)
• Organised with good administration skills
• Located within a commutable distance of East London or Liverpool
• Full UK driving licence (Preferred)

Package

• Basic salary: £30,000 – £35,000
• Annual Bonus
• 20 days holiday + bank holidays (rises up to 25 days with service)
• Pension
• Hybrid working

#J-18808-Ljbffr”, “datePosted”: “2026-05-08”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Solutions Engineering Recruitment”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__426677725__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }