Streetworks Administrator

Responsibilities

• Sending permit notifications to highways authorities within the legal timeframes.
• Monitoring queues within the Depotnet system to ensure actual starts, work stops, and reinstatement registrations are completed as required.
• Completing daily housekeeping checks within Depotnet and Aurora to ensure all permits are actioned correctly.
• Tracking work progress from start to completion, ensuring updates are accurately recorded and communicated.
• Acting as the first point of contact for colleagues within operations, helping to provide timely resolutions to queries and issues.
• Processing, raising, and closing traffic management requests, including notices, permits, footway and road closures.
• Collaborating with colleagues across the team and with other departments to support effective delivery of services, ensuring compliance and smooth operations.

Qualifications

Extensive experience in streetworks administration, ideally within the utilities or engineering sectors.

Ability to make decisions within a fast‑paced environment and manage both planned and reactive situations to meet deadlines.

Proficiency in Microsoft Office packages.

Excellent organisational skills and the ability to adapt to changing priorities.

Highly developed written and verbal communication skills that enable engagement with a range of internal and external stakeholders.

Commitment to delivering excellent customer service and the ability to work independently and as part of a team.

Positive approach with the ability to inspire and support change within the team.

Benefits

Competitive salary, pension, healthcare and holiday allowance starting at 24‑26 days per annum.

Additional perks include Clancy Xtras, employee benefits programme with discounts for retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme and Employee Assistance Programme.

Clancy is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. Reasonable adjustments for interview attendance will be accommodated.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.

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