We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future.
Department: Product
Location: London
Compensation: £70,000 - £80,000 / year
Join the EVolution
This is a genuinely exciting moment for our app. We’re investing in design as a driver of product quality, not just execution, and this role has real ownership and influence. You’ll shape how thousands of customers experience our app day to day, working closely with product and engineering, while also helping us raise the bar for craft, systems, and ways of working across the team. If you care deeply about mobile design quality and want the space to make a visible impact, this role gives you that!
Responsibilities
- Own the Mobile App Experience – end‑to‑end ownership of our mobile app design, covering user flows, pixel‑perfect UI, interactions, and motion, ensuring experiences are intuitive, performant, and delightful.
- Drive Design Quality and Craft – raise the bar for design quality, evolving the app towards consistent 5‑star experiences through strong visual design, usability, accessibility, and attention to detail.
- Evolve our Design System – help mature and scale our existing design language and design system, ensuring it supports speed, consistency, and long‑term product growth.
- Lead User‑Centred Design Decisions – plan, lead, and synthesise user research, grounding design decisions in real customer insight while balancing business and technical needs.
- Shape Product Direction – support and upskill leaders on change management, organisational design, culture, and performance, helping Pod navigate growth, transformation, and complexity with clarity and confidence.
- Oversee the Full Product Lifecycle – proactively identify opportunities, simplify complexity, and influence product roadmaps with design‑led thinking and insight.
- Collaborate Cross‑functionally – work closely with product managers and engineers to solve problems, navigate constraints, and deliver high‑quality outcomes smoothly and efficiently.
- Partner Across the Business – collaborate with marketing on messaging moments, value propositions, and cohesive end‑to‑end customer journeys across the app.
- Work with Pace and Flexibility – move comfortably between rapid exploration, structured iteration, and detailed polish, adapting your approach based on the problem at hand.
- Improve how we Work – help refine processes and ways of working to improve clarity, efficiency, and overall design impact.
- Mentor and Elevate the Team – support the development of other designers through mentoring and by contributing to shared standards, tools, and best practices.
Electrify us with your skills
- Strong Portfolio and Ownership Mindset – demonstrate end‑to‑end ownership of app experiences, showing excellent craft, thoughtful problem‑solving, and clear impact.
- Excellent Design Fundamentals – strong grasp of mobile usability, interaction patterns, and accessibility standards, including WCAG.
- Autonomy and Pace – work proactively and confidently, quickly understanding requirements and operating with a high level of independence.
- Facilitation and Communication Skills – comfortable leading workshops, alignment sessions, and stakeholder discussions to drive clarity and progress.
- Attention to Detail and Organisation – care deeply about detail and enjoy working in a structured, organised way.
- Strong Engineering Collaboration – work effectively with engineers, understand technical constraints, and make pragmatic design decisions.
- Customer‑Centred Approach – ground work in customer insight, research, and real user behaviour, not assumptions.
Perks that spark joy
- Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
- Podpoint Charger
- Discounted energy tariff
- Flexible hybrid working model
- Work abroad for up to 20 days per year
- Family & friend discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4 × your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
Important Information
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us; all information shared will be handled according to our Candidate Privacy Notice.
Good luck and we look forward to speaking with you soon!
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