Hybrid/ Birmingham - Permanent
At Unity Trust Bank, we’re proud to be bold in our ambitions, straightforward in our approach, inclusive in our thinking, and guided by integrity and collaboration in everything we do. We believe that banking should serve the common good—and that starts with understanding our customers deeply and acting on what matters most to them. Guided by these values—and our commitment to Consumer Duty—we ensure our relationships deliver fair, transparent, and sustainable outcomes for our customers.
Unity Trust Bank is looking for an Assistant Product Manager to support the delivery of our product strategy and help ensure great outcomes for our customers. This role sits at the heart of our Product Team, working closely with colleagues across Commercial, Marketing, Compliance, Financial Crime, Operations and Finance.
What You’ll Be Doing
- Support product reviews and help deliver actions that enhance customer experience, regulatory adherence and commercial performance.
- Monitor market trends and regulatory developments, sharing insights with the Product Team.
- Collate data, track product performance and contribute to proposals that support Unity’s commercial goals.
- Assist in managing product literature, digital content and regulatory customer communications.
- Support key operational processes including interest rate changes, terms and conditions updates, product training and reporting requirements.
- Work with stakeholders to drive good customer outcomes across Unity’s product suite.
- Help maintain and strengthen key third‑party partnerships.
- Contribute to risk and control activity, including audits, testing, incident support and governance for Product‑led committees.
What You’ll Bring
- Strong organisational skills and attention to detail.
- Ability to work collaboratively with multiple teams.
- A proactive approach to problem‑solving and continuous improvement.
- Interest in product management, regulation and customer experience.
What We Offer
- 31 days holiday plus bank holidays
- Up to 15% employer pension contribution
- Enhanced company sick pay and family leave
- Healthcare cash plan
- 7x annual salary life cover
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